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Cloud Billing Market by Type (Subscription Billing, Metered Billing), Providers (CSP, Telecom and Communication Provider, & MSP), Application (Customer, Revenue, & Account Management, Organization Size, Vertical, and Region - Global forecast to 2021

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Date: 05-Aug-2016
No. of pages: 151
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“Growing demand for billing operations, centralized and convergent billing solutions and the need for lower capital and operating expenditure are driving the cloud billing market”

The cloud billing market size is estimated to grow from USD 5.68 billion in 2016 to USD 16.59 billion by 2021, at an estimated CAGR of 23.9% from 2016 to 2021. The cloud billing market is driven by factors such as increased adoption of cloud technology by Small and Medium Enterprises (SMEs) and the organization’s inclination toward subscription-based billing and pay-per-use model.

“Subscription Billing is expected to have the highest market share during the forecast period”

Subscription billing is expected to have the largest market share during the forecast period. Cost efficiency for customers is the major advantage of the subscription billing as it charges customers based on the products and services they utilize. Moreover, its ability to predict the revenue of the business process helps companies to further plan their business has contributed to its popularity.

“Account Management is expected to gain the largest market share during the forecast period”

Account Management is expected to have the largest market share during the forecast period because the major part of account management include customer handling and managing their account. Cloud billing solutions and services help organizations maintain a better professional relationship with their customers and solve their issues. This advantage of cloud billing has led to its penetration in the account management area.

“North America to have the largest share of the market, whereas APAC the highest growth rate”

North America is expected to hold the largest market share in 2016 while APAC is the fastest maturing in terms of CAGR. APAC has a variety of billing systems and the criticality of billing is much higher due to its diverse nature. This is one of the major factors supporting the growth of cloud billing in this region to avoid security issues and IT glitches. Moreover, at the same time, cloud emergence and mandatory government regulation is boosting the growth of cloud billing market in the APAC region.

In the process of determining and verifying the market size for several segments and sub segments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of profiles of primary participants is given below as:


  • By Company Type: Tier 1 – 18%, Tier 2 – 31%, and Tier 3 – 51%

  • By Designation: C level – 42%, Director level – 33%, others – 25%

  • By Region: North America – 47%, Europe – 31%, APAC – 14%, ROW- 8%


Real-time billing, pay per use billing model, SaaS-based offerings, and customer-relationship management are some of the upcoming trends in the cloud billing market. Moreover, this would also help the organizations to avoid the vendor lock-ins, thereby enabling customers to have the flexibility to deploy various cloud-based applications and offerings from multiple vendors through a seamless interface. The increasing demand for cloud managed services among SMEs has further enhanced the demand for it across many verticals.

The various key cloud billing vendors and service providers profiled in the report are as follows:


  • Amazon Web Service, Inc. (U.S.)

  • CSC (U.S.)

  • IBM Corporation (U.S.)

  • NEC Corporation (Japan)

  • Oracle Corporation (U.S.)

  • Amdocs, Inc. (Israel)

  • Aria System, Inc. (U.S.)

  • CGI Group, Inc. (Canada)

  • SAP SE (Germany)

  • Zuora, Inc. (U.S.)


The report will help the market leaders/new entrants in this market in the following ways:


  • This report segments the cloud billing market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the sub segments across different verticals and regions.

  • The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.

  • This report will help stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers & acquisitions.

Cloud Billing Market by Type (Subscription Billing, Metered Billing), Providers (CSP, Telecom and Communication Provider, & MSP), Application (Customer, Revenue, & Account Management, Organization Size, Vertical, and Region - Global forecast to 2021

Table of Contents

1 Introduction
1.1 Objectives of the Report
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered in the Report
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Introduction
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions
The Following Assumptions Were Taken Into Consideration to Complete the Overall Market Engineering of the Cloud Billing Market.

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Cloud Billing Market
4.2 Market By Type, 2016 vs 2021
4.3 Market By Application
4.4 Market By Industry Vertical and Region, 2016
4.5 Lifecycle Analysis, By Region

5 Cloud Billing Market Overview
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 By Type
5.3.2 By Provider
5.3.3 By Application
5.3.4 By Organization Size
5.3.5 By Industry Vertical
5.3.6 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 High Demand for Billing Operations
5.4.1.2 Need for Lower Capex and Opex
5.4.1.3 Increasing Demand for Centralized and Convergent Billing Solutions
5.4.2 Restraints
5.4.2.1 Continuously Changing Technologies
5.4.2.2 Time-Consuming Transition From On-Premises to Cloud-Based Billing
5.4.3 Opportunities
5.4.3.1 Demand for Crm
5.4.3.2 Emergence of Real-Time Billing
5.4.4 Challenges
5.4.4.1 Lack of Awareness
5.4.4.2 Lack of Security

6 Cloud Billing Market: Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Demand Analysis
6.4 Market Ecosystem
6.5 Strategic Benchmarking

7 Cloud Billing Market Analysis, By Type
7.1 Introduction
7.2 Subscription Billing
7.3 Metered Billing
7.4 Cloud Service Billing
7.4.1 Infrastructure as A Service
7.4.2 Platform as A Service
7.4.3 Software as A Service
7.5 Provisioning
7.6 Others

8 Cloud Billing Market, By Application
8.1 Introduction
8.2 Account Management
8.3 Revenue Management
8.4 Customer Management
8.5 Others

9 Cloud Billing Market, By Provider
9.1 Introduction
9.2 Cloud Service Providers
9.3 Telecom and Communication Service Providers
9.4 Managed Service Providers

10 Cloud Billing Market, By Organization Size
10.1 Introduction
10.2 Small and Medium Enterprises
10.3 Large Enterprises

11 Cloud Billing Market Analysis, By Industry Vertical
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.3 Retail
11.4 Education
11.5 Public Sector and Utilities
11.6 Healthcare and Life Sciences
11.7 Manufacturing
11.8 Media and Entertainment
11.9 Telecommunication and Ites
11.10 Others

12 Geographic Analysis
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa
12.6 Latin America

13 Competitive Landscape
13.1 Overview
13.2 Competitive Situation and Trends
13.2.1 New Product Launches
13.2.2 Partnerships and Collaborations
13.2.3 Acquisitions

14 Company Profiles
14.1 Introduction
14.2 Amazon Web Services, Inc. (AWS)
14.2.1 Business Overview
14.2.2 Solutions Offered
14.2.3 Recent Developments
14.2.4 MnM View
14.2.4.1 Key Strategies
14.2.4.2 SWOT Analysis
14.3 Computer Sciences Corporation (CSC)
14.3.1 Business Overview
14.3.2 Solutions Offered
14.3.3 Recent Developments
14.3.4 MnM View
14.3.4.1 Key Strategies
14.3.4.2 SWOT Analysis
14.4 International Business Machines Corporation (IBM)
14.4.1business Overview
14.4.2 Solutions and Services Offered
14.4.3 Recent Developments
14.4.4 MnM View
14.4.4.1 Key Strategies
14.4.4.2 SWOT Analysis
14.5 NEC Corporation
14.5.1business Overview
14.5.2 Services Offered
14.5.3 Recent Developments
14.5.4 MnM View
14.5.4.1 Key Strategies
14.5.4.2 SWOT Analysis
14.6 Oracle Corporation
14.6.1 Business Overview
14.6.2 Solutions Offered
14.6.3 Recent Developments
14.6.4 MnM View
14.6.4.1 Key Strategies
14.6.4.2 SWOT Analysis
14.6.5 Oracle Corporation: SWOT Analysis
14.7 Amdocs Inc.
14.7.1 Business Overview
14.7.2 Products and Solutions Offered
14.7.3 Recent Developments
14.8 Aria Systems, Inc.
14.8.1 Business Overview
14.8.2 Solutions Offered
14.8.3 Recent Developments
14.9 CGI Group Inc.
14.9.1 Business Overview
14.9.2 Solutions Offered
14.9.3recent Developments
14.10 SAP SE
14.10.1 Business Overview
14.10.2 Solutions Offered
14.10.3 Recent Developments
14.11 Zuora, Inc.
14.11.1 Business Overview
14.11.2 Solutions Offered
14.11.3 Recent Developments
14.12 Key Innovators
14.12.1 Utilibill
14.12.2 Talligent
14.12.3 Chargebee
14.12.4 BMC Software

15 Appendix
15.1 Key Industry Insights
15.2 Discussion Guide
15.3 Introducing RT: Real-Time Market Intelligence
15.4 Available Customizations
15.5 Related Reports

List of Tables

Table 1 Cloud Billing Market Size, 2013–2021 (USD Billion)
Table 2 Market Size, By Type, 2014–2021 (USD Million)
Table 3 Subscription Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 4 Metered Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Cloud Service Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Provisioning: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Cloud Billing Market Size, By Application, 2014–2021 (USD Million)
Table 9 Account Management: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Revenue Management: Market Size, By Region, 2014–2021 (USD Million)
Table 11 Customer Management: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Cloud Billing Market Size, By Provider, 2014–2021 (USD Million)
Table 14 Cloud Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 15 Cloud Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 16 Cloud Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 17 Telecom and Communication Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Telecom and Communication Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 19 Telecom and Communication Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 20 Managed Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Managed Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 22 Managed Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 23 Cloud Billing Market Size, By Organization Size, 2014–2021 (USD Million)
Table 24 Small and Medium Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Large Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 27 Banking, Financial Services, and Insurance: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Retail: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Education: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Public Sector and Utilities: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Healthcare and Life Sciences: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Manufacturing: Market Size, By Region, 2014–2021 (USD Million)
Table 33 Media and Entertainment: Market Size, By Region, 2014–2021 (USD Million)
Table 34 Telecommunication Ites: Market Size, By Region, 2014–2021 (USD Million)
Table 35 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 36 Cloud Billing Market Size, By Region, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Type, 2014–2021 (USD Million)
Table 38 North America: Market Size, By Application, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Provider, 2014–2021 (USD Million)
Table 40 North America: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 41 North America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 42 Europe: Market Size, By Type, 2014–2021 (USD Million)
Table 43 Europe: Market Size, By Application, 2014–2021 (USD Million)
Table 44 Europe: Market Size, By Provider, 2014–2021 (USD Million)
Table 45 Europe: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 46 Europe: Cloud Billing Market Size, By Organization Size, 2014–2021 (USD Million)
Table 47 Asia-Pacific: Market Size, By Type, 2014–2021 (USD Million)
Table 48 Asia-Pacific: Market Size, By Application, 2014–2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Provider, 2014–2021 (USD Million)
Table 50 Asia-Pacific: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 52 Middle East and Africa: Market Size, By Type, 2014–2021 (USD Million)
Table 53 Middle East and Africa: Market Size, By Application, 2014–2021 (USD Million)
Table 54 Middle East and Africa: Market Size, By Provider, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 56 Middle East and Africa: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 57 Latin America: Cloud Billing Market Size, By Type, 2014–2021 (USD Million)
Table 58 Latin America: Market Size, By Application, 2014–2021 (USD Million)
Table 59 Latin America: Market Size, By Provider, 2014–2021 (USD Million)
Table 60 Latin America: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 61 Latin America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 62 New Product Launches, 2013–2016
Table 63 Partnerships and Agreements, 2013–2016
Table 64 Acquisitions, 2013–2016

List of Figures

Figure 1 Global Cloud Billing Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Assumptions
Figure 6 Subscription Billing has Captured the Largest Market Share During the Forecast Period
Figure 7 The Small and Medium Enterprises Segment is Expected to  Witness A High Growth in the Adoption of Cloud Billing During the Forecast Period
Figure 8 The Adoption Rate of Cloud Billing By Managed Service Provider is Expected to Grow During the Forecast Period
Figure 9 North America is Expected to Lead the Cloud Billing Market Followed By Europe
Figure 10 Emergence of Real-Time Billing Can Be the Major Opportunity for the Market to Grow
Figure 11 Cloud Service Billing is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 12 Account Management to Have the Largest Market Share Among All the Applications
Figure 13 BFSI to Account for the Largest Share Among All the Verticals and Asia-Pacific Expected to Grow With the Highest CAGR Among All the Regions
Figure 14 Cloud Billing Market: Evolution
Figure 15 Market Segmentation: By Type
Figure 16 Market Segmentation: By Provider
Figure 17 Market Segmentation: By Application
Figure 18 Market Segmentation: By Organization Size
Figure 19 Market Segmentation: By Industry Vertical
Figure 20 Market Segmentation: By Region
Figure 21 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 22 Value Chain Market
Figure 23 Ecosystem Market
Figure 24 Strategic Benchmarking
Figure 25 Cloud Services Brokerage is Expected to Gain Traction Due to the Increasing Demand for Cloud Services
Figure 26 Customer Management Market is Expected to Gain High Market Traction in the Cloud Billing Market During the Forecast Period
Figure 27 Managed Service Providers are Expected to Gain High Market Traction During the Forecast Period
Figure 28 Small and Medium Enterprises are Expected to Grow With A High CAGR During the Forecast Period
Figure 29 Telecom and It Vertical is Expected to Dominate the Cloud Billing Market
Figure 30 APAC is Expected to Show Highest Growth in the Market Due to Increasing Cloud Adoption and Business Services
Figure 31 Latin America and Middle East and Africa Show Signs of Major Market Introduction in the Coming Years
Figure 32 North America Market Snapshot
Figure 33 Asia-Pacific Market Snapshot
Figure 34 Companies Adopted New Product Launches, Partnerships, and Acquisitions as the Key Growth Strategy Over the Last Three Years
Figure 35 Market Evaluation Framework
Figure 36 Battle for Market Share: New Product Launches, Partnerships, and Acquisitions Were the Key Strategies
Figure 37 Amazon Web Services, Inc.: Company Snapshot
Figure 38 Amazon Web Services, Inc.: SWOT Analysis
Figure 39 Computer Sciences Corporation: Company Snapshot
Figure 40 Computer Sciences Corporation: SWOT Analysis
Figure 41 IBM Corporation: Company Snapshot
Figure 42 IBM Corporation: SWOT Analysis
Figure 43 NEC Corporation: Company Snapshot
Figure 44 IBM Corporation: SWOT Analysis
Figure 45 Oracle Corporation: Company Snapshot
Figure 46 Amdocs Inc.: Company Snapshot
Figure 47 Aria Systems, Inc.: Company Snapshot
Figure 48 CGI Group Inc.: Company Snapshot
Figure 49 SAP SE: Company Snapshot
Figure 50 Zuora, Inc.: Company Snapshot

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