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E-Governance Market Research Report Information, By Component (Software, and Services), By Deployment (Cloud, and On-Premises), By End-Users (Commercial, BFSI, Government, and Healthcare), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) โ€“Market Forecast Till 2032.


ID: MRFR/ICT/2588-HCR | 110 Pages | Author: Snehal Singh| April 2024

E-Governance Market Overview



The E-Governance Market is projected to grow from USD 20.7 billion in 2024 to USD 50.4 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 11.7% during the forecast period (2024 - 2032). Additionally, the market size for E-Governance was valued at USD 18.6 billion in 2023.



Growing use of governmental proclamations and business alliances the key market drivers enhancing the growth of market.


Figure 1: E-Governance Market Size, 2024-2032 (USD Billion)

E-Governance Market Overview

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

E-Governance Market Trends


Growing governmental data is driving the market growth


The growing amount of data and adoption of smart technologies is driving market CAGR for e-governance. The capacity of the public to interact with the government service in a new way as a result of the rising smart technologies by governments across various countries is the primary reason driving the market. Numerous variables, such as the expanding census data (resulting from an ever-increasing population), new policies and initiatives, collaborations with other regions, and an increase in GDP as a result of the mushrooming of new firms, all contribute to the expansion of government data generation. Legacy systems relying on physical hardware may be more effective, but they also run out of room. E-governance is therefore becoming more and more popular.


For instance, in order to better coordinate its sanitation services, the city of Louisville in the United States sends out location-specific garbage pickup reminders to its citizens using GovDelivery. More than 12,000 homes registered to get text message reminders one week and one day prior to trash pickup. The cloud is the newest big thing in government since vendors are now providing public, private, or hybrid cloud solutions for data linked to administration, security, backup, or compliance. Government data has become increasingly openly accessible on a worldwide basis. Government data transparency is made possible via the cloud, which encourages accountability and lowers corruption. By utilizing a wider variety of knowledge and abilities, it also helps to empower citizens and address difficult societal problems.


The COVID-19 epidemic has had a devastating impact on the economies of small, medium, and large-scale businesses that produce the hardware tools needed for the deployment of services. Governments all around the world have enforced lockdowns on specific nations in an effort to stop the virus from spreading, but this has only made the situation worse by destroying supply networks and halting manufacturing operations. โ€‹


Although smart governance provides many benefits, the government nonetheless faces many difficulties. For instance, the government needs to invest a lot of money and effort to connect things online and construct digital infrastructure. Due to numerous development programs, inadequate tax collection, huge foreign debt, trade deficits, and other societal challenges, developing countries experience financial difficulties. Thus, affecting the E-Governance market revenue.


E-Governance Market Segment Insights


E-Governance Component Insights


The E-Governance market segmentation, based on component, includes software, and services. The largest market share was held by the services category. E-government and public involvement in decision-making are the main forces behind e-governance. For instance, information and communication technology (ICT) describes the use of computers, the internet, telephones, and digital devices to gather, process, share, and retrieve data. enhanced information transmission through telecommunications networks such as satellite, cable, and phone networks.


E-Governance Deployment Insights


Based on deployment, the E-Governance market segmentation includes cloud and on-premises. The cloud category dominated the market. Cloud designs play a significant role in the data center's ability to apply policies. In the data center, policies relating to security, application deployment, etc. can be formalized and enforced. By offering security and adoption ability over the cloud, e-government applications may effectively control the policies.


E-Governance End-User Insights


The E-Governance market segmentation, based on end-user, includes Commercial, BFSI, Government, and Healthcare. The segment with the largest market share was healthcare. Applications of ICTs in health (telemedicine or e-health) are rapidly developing in terms of increasing preventive care, telemedicine, and the effectiveness of health management information systems. This is due to the fact that modern ICT makes it possible for long-distance diagnosis, research, online consultation, and even procedures over the Internet.


Figure 1: E-Governance Market, by End-User, 2022 & 2032 (USD Billion)

E-Governance Market, by End-User, 2022 & 2032 (USD Billion)

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

E-Governance Regional Insights


By region, the study provides market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American market for smart government has benefited from the growing use of smart infrastructure, which was followed by smart city projects around the area. Industries like grid automation monitoring have fueled demand.


Further, the major countries studied in the market report are The US, Canada, Germany, France, the U.K., Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: E-GOVERNANCE MARKET SHARE BY REGION 2022 (USD Billion)

E-GOVERNANCE MARKET SHARE BY REGION 2022 (USD Billion)

Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review

Europe’s E-Governance market accounts for the second-largest market share due to the growing digitization of public administration in the region. Further, the Finland E-Governance market was the fastest-growing region in the market, and the German E-Governance market held a substantial share of the market.


The Asia-Pacific E-Governance Market is expected to expand at the quickest CAGR from 2023 to 2032. This is due to the growing use of data regulatory needs and regulatory compliances. Moreover, China’s E-Governance market held the largest market share, and the Indian E-Governance market was the quickest-growing market in the Asia-Pacific region.


E-Governance Key Market Players & Competitive Insights


Leading market players are investing capital and resources across research and development in order to extend their product offerings, this is expected to help the E-Governance market, grow even more. Market participants and manufacturers are also adopting various strategic activities to grow their worldwide presence, with vital market developments including new product developments & launches, contracts & agreements, mergers & acquisitions, increased investments, and collaboration with other similar organizations. To expand and survive in a more competitive and rising market climate, E-Governance industry must offer cost-effective items.


The manufacturers are making use of locally available resources to minimize the production costs which will aid the growth of the E-Governance industry to benefit clients and increase the market sector. In recent years, the E-Governance industry has offered some of the most significant advantages to medicine. Major players in the E-Governance market, including Oracle Corporation (US), EMC Corporation (US), Metric Stream Inc. (US), IBM Corporation (US), Microsoft Corporation (US), SAS Institute Inc. (US), Fidelity National Information Services Inc. (US), Thomson and Reuters Corporation (US), SAP SE (Germany), Wolters Kluwer NV (Netherlands), and others, are attempting to increase market demand by investing in research and development operations.


SAS Institute Inc (SAS) offers business intelligence and data management software services. The company offers a variety of solutions, including cloud computing, artificial intelligence, machine learning, marketing analytics, operationalizing analytics, risk management, fraud and security intelligence, and advanced analytics solutions. Agriculture, banking, education, healthcare, insurance, life sciences, manufacturing, public sector, retail and consumer goods, small and midsize business, sports, communications, media and technology, and utilities are just a few of the sectors SAS supports. In May 2023, Chartis Research once more honours SAS for its innovation in assisting banks, insurers, and other financial services organisations to boldly face the future as the financial services sector deals with the most dangerous risk climate in more than ten years. SAS was identified as the leading RiskTech Quadrant category leader in model risk governance out of the 18 top solutions examined by the famous research firm.


Oracle Corp (Oracle) offers cloud-based solutions. The business provides hardware systems, application software, cloud infrastructure software, database and middleware software, and hardware. Additionally, it provides integrated cloud solutions, such as Software as a Service (SaaS) and Infrastructure as a Service (IaaS). Oracle offers license updates, new licenses, and solutions for related support for new on-premises applications. Through independent software and hardware manufacturers, system integrators, and resellers, the corporation distributes its solutions. Hardware, servers, storage, networking, and industry-specific devices are among its on-premises offerings, along with related support and services. In June 2023, The development of strong, generative AI services for businesses around the world was announced by Oracle. In partnership with Cohere, a top enterprise AI platform, Oracle will offer native generative AI capabilities to assist businesses in automating end-to-end business processes, enhancing decision-making, and improving customer experiences.


Key Companies in the E-Governance market include



  • Oracle Corporation (US)

  • EMC Corporation (US)

  • Metric Stream Inc. (US)

  • IBM Corporation(US)

  • Microsoft Corporation (US)

  • SAS Institute Inc. (US)

  • Fidelity National Information Services Inc. (US)

  • Thomson and Reuters Corporation (US)

  • SAP SE(Germany)

  • Wolters Kluwer NV (Netherlands)


E-Governance Industry Developments


June 2022: With the launch of Google Public Sector, a new Google division created to aid American public sector organizations, such as federal, state, and local governments, as well as educational institutions, in accelerating their digital transformations, Google Cloud strengthens its commitment to the country.


March 2022: Office 365 Government Secret, which is presently being vetted by the government and will be accessible in early 2023, has been unveiled by Microsoft as the future cloud environment for the US government. This environment is made to assist collaborators operating inside the Secret enclave from the Department of Defense (DoD), the Intelligence Community (IC), and the United States government thanks to its best-in-class software as a service (SaaS) capability.


E-Governance Market Segmentation


E-Governance Component Outlook (USD Billion, 2018-2032)



  • Software

  • Services


E-Governance, Deployment Outlook (USD Billion, 2018-2032)



  • Cloud

  • On-premises


E-Governance End-users Outlook (USD Billion, 2018-2032)



  • Commercial

  • BFSI

  • Government

  • Healthcare


E-Governance Regional Outlook


  • North America






  • US




  • Canada






  • Europe






  • Germany




  • France




  • UK




  • Italy




  • Spain




  • Rest of Europe






  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





Report Attribute/Metric Details
Market Size 2023 USD 18.6 Billion
Market Size 2024 USD 20.7 Billion
Market Size 2032 USD 50.4 Billion
Compound Annual Growth Rate (CAGR) 11.7 % (2024-2032)
Base Year 2023
Market Forecast Period 2024-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Component, Deployment, End-User, and Region
Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
Countries Covered The US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled Oracle Corporation (US), EMC Corporation (US), Metric Stream Inc. (US), IBM Corporation (US), Microsoft Corporation (US), SAS Institute Inc. (US), Fidelity National Information Services Inc. (US)
Key Market Opportunities Growing regulatory compliances
Key Market Dynamics Increasing adoption of AI and other technologies across government sector


Frequently Asked Questions (FAQ) :

The E-Governance market size was valued at USD 18.6 Billion in 2023.

The market is projected to grow at a 11.7% CAGR of during the forecast  period, 2024-2032.

North America had the largest share of the market

The key players in the market are Oracle Corporation (US), EMC Corporation (US), Metric Stream Inc. (US), IBM Corporation (US), Microsoft Corporation (US), SAS Institute Inc. (US), Fidelity National Information Services Inc. (US).

The services category dominated the market in 2022.

The cloud deployment had the largest share in the market.

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